Refund Policy

Thank you for your purchase. We hope you are happy with your purchase.

All sales are FINAL.

Due to the nature of our products, we do not except returns, exchanges or refunds. If there is an issue with your order please contact us.   

Gift cards cannot be redeemed for cash.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Bright Crafty Critters is not responsible for damages incurred during the installation process. 


Bright Crafty Critters shall not be responsible for any damage to persons, property or product as a result, but not limited to the use, misuse or failure of sign, hardware or ability to install signs appropriately. Customers are responsible for inspecting all pieces before installing signs. Bright Crafty Critters does not recommend hanging any signs above cribs, or beds unless installed by a professional. 


If you have any questions concerning our return policy, please contact us at: